Terms and Conditions

1. Introduction

Welcome to Venice Cable, a division of PT. HARTA KURNIA ELEKTRINDO. By accessing or using our website, services, and products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree to these terms, please do not use our website or services.

2. Product Information

Venice Cable provides high-quality cables designed for ease of installation and superior performance. Our products are tailored to meet the demands of construction and residential installations. For detailed information about our products, please contact us.

3. Ordering and Payment

3.1. Orders can be placed through our website, email, or via direct contact with our sales team.
3.2. Payment terms are specified in the invoice provided upon order confirmation. Payments must be made in accordance with the terms outlined in the invoice.
3.3. We accept payments through bank transfers, credit/debit cards, and other methods as specified.

4. Shipping and Delivery

4.1. Shipping costs are calculated based on the delivery location and order size.
4.2. Delivery times may vary depending on the destination and availability of the products. We strive to deliver within the estimated time frame, but we are not liable for any delays caused by third-party carriers.
4.3. Upon delivery, please inspect the products for any damage or discrepancies. Any issues should be reported to us within 7 days of receipt.

5. Returns and Refunds

5.1. Returns are accepted only for defective or incorrect products. To request a return, please contact our customer service within 14 days of receiving the product.
5.2. Products must be returned in their original condition and packaging. Refunds will be processed after we have received and inspected the returned items.
5.3. Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part.

6. Warranty

6.1. Our products come with a standard warranty covering manufacturing defects. The warranty period and specific terms are detailed in the product documentation.
6.2. The warranty does not cover damage caused by misuse, improper installation, or unauthorized repairs.

7. Limitation of Liability

7.1. Venice Cable is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
7.2. Our total liability in connection with any product or service is limited to the amount paid for the product or service in question.

8. Intellectual Property

8.1. All content on our website, including text, graphics, logos, and images, is the property of Venice Cable and is protected by copyright and trademark laws.
8.2. You may not reproduce, distribute, or use any content from our website without prior written consent.

9. Changes to Terms

Venice Cable reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised terms.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Indonesia. Any disputes arising from these terms shall be resolved in the courts of Indonesia.

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Phone: +62 811 2192 199
WhatsApp: +62 811 2192 199
Email: Marketvenice@gmail.com
Thank you for choosing Venice Cable.